Factors Affecting New Product Post-Adoption Behavior in a Major U.S....
AbstractPurpose - Given the importance of technology implementation and usage in managing and leveraging supply chains and the associated difficulties of diffusing IT within and across organizations,...
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AbstractPurpose - This meta-analysis aims to aggregate empirical findings from extant inter-firm opportunism literature.Design/methodology/approach - First, a quantitative summary on the bivariate...
View ArticleHow Inter- and Intraorganisational Coordination Affect Product Development...
AbstractPurpose - This research aims to advance our understanding of the influences of alliance coordination (i.e., interorganisational coordination) and interfunctional coordination (i.e.,...
View ArticleWhere’s the strategic intent in key account relationships?
AbstractPurpose - Purpose - Over the past 10-15 years key account management (KAM) has established itself as an important and growing field of academic study, and as a major issue for practitioners....
View ArticlePersonal interaction and customer relationship management in project business
AbstractPurpose - The aim of the present study is to examine the role of personal interaction in customer relationship management in the project business. The research question we address is: How is...
View ArticleAN ASSESSMENT OF INNOVATIVENESS IN KIBS: IMPLICATIONS ON KIBS’ CO-CREATION...
AbstractPurpose - This research investigates the relationship between innovative culture, innovation efforts, and their performance among knowledge-intensive business services (KIBS). Innovation...
View ArticleIdentifying Potential Sources of Value in a Packaging Value Chain
AbstractPurpose - The paper proposes a process approach for identifying potential sources of customer value of a package in a packaging value chain and illustrates the approach through an interview...
View ArticlePerspectives of SME innovation clusters development in Russia
AbstractPurpose - The purpose of this paper is to develop and test models explaining the unsatisfactory innovation activity of Russian firms and the main obstacles to innovation cluster development....
View ArticleManaging portfolios of interconnected customers: evidence from Russian B2B...
AbstractPurpose - The purpose of this paper is to broaden the current view of customer portfolio management by including the notion of customer interconnectedness. Design/methodology/approach - The...
View ArticleCustomer flow: evaluating the long-term impact of marketing on value creation
AbstractPurpose - The purpose of this paper is to construct a system of indicators that will allow firms to evaluate the long-term results of their marketing activities along the value...
View ArticleThe Importance of Cultural Adaptation for the Trust Development within...
AbstractPurpose - The purpose of this paper is to reveal how trust develops between partner firms in the context of intercultural business relationships and how understanding of the business culture of...
View ArticleInstitutional constraints for outsourcing services in Russia
AbstractPurpose - The purpose of this paper is to show how the institutional context in an emerging economy, Russia, moderates the "do or buy" decision of international firms operating in the country....
View ArticleThe changing role of personal networks during Russian transformation:...
AbstractPurpose - This paper discusses the important and changing role of personal networks for transformation in Russia, and the related challenges for management. Formal institutions supporting the...
View ArticleCross-border M&A as a trigger for network change in the Russian bakery industry
AbstractPurpose - The paper examines the consequences of a cross-border acquisition on business network changes in the Russian bakery industry. Design/methodology/approach - This study employs the IMP...
View ArticleMarket Power and Relational Conflicts in Russian Retailing
AbstractPurpose - The purpose of this paper is to examine new rules of exchange in retailer-supplier relationships imposed by the retail chains, to analyse factors facilitating this institutional...
View ArticleInter-firm relationships in Russia: responding to new challenges
AbstractPurpose - -Design/methodology/approach - -Findings - -Originality/value - -
View ArticlePerspectives of SME innovation clusters development in Russia
AbstractPurpose– The purpose of this paper is to develop and test models explaining the unsatisfactory innovation activity of Russian firms and the main obstacles to innovation cluster development....
View ArticleManaging portfolios of interconnected customers: evidence from Russian B2B...
AbstractPurpose– The purpose of this paper is to broaden the current view of customer portfolio management by including the notion of customer interconnectedness. Design/methodology/approach– The...
View ArticleCustomer flow: evaluating the long-term impact of marketing on value creation
AbstractPurpose– The purpose of this paper is to construct a system of indicators that will allow firms to evaluate the long-term results of their marketing activities along the value chain....
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